WatsonX – Pioneering the Fusion of Generative AI and Commercial Applications

Watsonx - Pioneering the Fusion of Generative AI and Commercial ApplicationsWatsonx - Pioneering the Fusion of Generative AI and Commercial Applications

Watsonx – Pioneering the Fusion of Generative AI and Commercial Applications

Tangentia Automation powered by IBM Watsonx is revolutionizing the landscape for enterprises of all sizes, facilitating the seamless integration of generative AI into their operations. Comprising three essential components, Watsonx empowers businesses to tailor their AI solutions according to their unique needs. Watsonx.ai provides user-friendly tooling for robust foundation models, while Watsonx.data ensures efficient, scalable workloads across diverse data locations. The third component, Watsonx.governance, establishes crucial guardrails for responsible implementation. This holistic approach allows organizations to refine foundation models with domain-specific data, fostering a competitive edge and ensuring alignment with external sources of knowledge.

These advanced features, complemented by an extensive array of Tangentias machine learning and AI functionalities, are now accessible to independent software vendors (ISVs) and managed service providers (MSPs) through IBM’s embeddable software portfolio. Supported by the IBM Ecosystem Engineering Build Lab and a robust partner ecosystem, Watsonx, alongside other IBM AI applications, libraries, and APIs, expedites the development of AI-powered commercial software, minimizing the reliance on specialized talent and developer resources.

A platform prioritized for enterprise AI

In line with IBM’s commitment to aiding organizations in deriving business value from embedded generative AI, Watsonx caters to the most critical needs of enterprise developers. This includes text summarization, sentiment analysis-based input classification, text content generation, information analysis and extraction (or redaction), and question-answering functions. Partnering with Watsonx provides ISVs with flexibility in choosing models tailored to their industry, domain, and specific use cases, leveraging open-source models, third-party models, and IBM’s proprietary Granite models.

The flexibility to incorporate proprietary data and fine-tune models for domain-specific tasks positions ISVs to better address the industry-specific needs of their clients. With Watsonx, IBM not only provides access to foundational models but also offers IP indemnity, instilling confidence in partners as they navigate AI creation.

Exceptional customer care through AI solutions

Exploring diverse AI use cases across industries, Watsonx proves invaluable in delivering exceptional customer care through AI solutions. Recognizing the growing significance of customer service in the generative AI landscape, companies can enhance their customer care portals with Watsonx Assistant and Watsonx.ai, accelerating time-to-market and meeting customer expectations.

Moreover, Watsonx facilitates the effortless generation of conversation transcripts, automation of Q&A sessions, and the extraction of key information. The platform’s capabilities, exemplified by Watsonx.ai, enable concise conversation summaries and sentiment analysis, contributing to refined and improved information available to customer care agents.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for IBM WatsonX and TiA implementation. Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what IBM WatsonX can do for you.

Streamline your procurement process using WatsonX

In another context, organizations can streamline their procurement processes by integrating Watsonx into their enterprise solutions. Leveraging AI-infused supply chain management solutions, such as Watsonx Assistant, Watsonx.ai, and Watsonx.data, developed by ISVs, companies can connect disparate processes and data, optimizing end-to-end solutions.

Watsonx Assistant, functioning as a user-friendly natural-language Q&A interface, interfaces with the supplier database, while Watsonx.ai generates database queries and content like Requests for Proposals (RFPs). Simultaneously, Watson Discovery analyzes supplier financial reports, and Watsonx.data serves as a front end for the company’s ERP system. This integrated approach empowers teams to work smarter, facilitating more informed and integrated business outcomes.

Benefits of building with IBM

ISVs who partner with IBM get more than just functionality. Our team will help you create a solution architecture that helps you embed our AI technology, explore how to monetize your solution set, provide technical resources and even help sell it through our seller network.

IBM Partner Plus, our partner program, provides business partners with a plethora of resources and benefits to help them embed technology. We find the following resonate especially well with partners looking to start their journey of building with IBM: the IBM Digital Self-Serve Co-Create Experience (DSCE), the IBM Ecosystem Engineering Build Lab and the IBM Sales Partner Advocacy Program.

DCSE helps data scientists, application developers and MLOps engineers discover and try IBM’s embeddable AI portfolio across watsonx, IBM Watson libraries, IBM Watson APIs and IBM AI applications. The IBM Ecosystem Engineering Build Lab provides partners with technical resources, experts and support to accelerate co-creation of their solution with embedded IBM technology. The IBM Sales Partner Advocacy Program is a co-sell benefit that encourages collaboration with IBM sales teams when partners sell their solution with embedded IBM technology to IBM clients.

Get Started on Your Intelligent Automation Journey Today

Book a discovery call with a member of Tangentia’s IBM Automation team today to find out more about what we can do for you.

Elevate Your Operations – Crafting Intelligent Supply Chains with IBM Sterling and TiA

Elevate Your Operations - Crafting Intelligent Supply Chains with IBM Sterling and TiAElevate Your Operations - Crafting Intelligent Supply Chains with IBM Sterling and TiA

Elevate Your Operations – Crafting Intelligent Supply Chains with IBM Sterling and TiA

What is your organization doing to ensure that your B2B integrations are improving the flow of your essential data? Your company may rely on complex B2B integrations for your Electronic Data Interchange systems, to ensure that essential B2B solutions are able to communicate, and for a variety of other reasons.

The IBM Sterling B2B Integrator is a powerful B2B gateway that provides companies with a scalable and secure solution that’s always available for complex B2B integrations and all your EDI needs. This highly-customizable solution consolidates the flow of information across your B2B value chain and trading partner networks through a single, accessible gateway. Integrated with Tangentia’s Intelligent Automation offering (TiA), IBM Sterling can also automate most of your repetitive and mundane processes and workflows with ease for increased productivity.

Supply Chain Solutions:
  • IBM Sterling Order Management: Elevate cross-channel efficiencies, refine complex product order management, and streamline fulfillment operations across commerce systems.
  • IBM Sterling Store Engagement: Extend control of store operations to associates through intuitive mobile applications, facilitating omni-channel offerings like “buy online, pick up in-store” and “ship from store.”
  • IBM Sterling Call Center: Address challenges in customer order management with tailored solutions for diverse business scenarios.
  • IBM Sterling Configure, Price, Quote: Disseminate product information across all channels, enabling accurate configuration, pricing, quoting, and ordering of products, services, and solution bundles.
  • IBM Sterling Inventory Visibility: Process high-volume inventory supply-and-demand updates, providing real-time availability across all e-commerce channels.
  • IBM Sterling Fulfillment Optimizer with Watson: Leverage the power of Watson to minimize the total cost of serving customers by analyzing big data and optimizing operations in both stores and distribution centers.
  • IBM Sterling Supply Chain Insights with Watson: Enhance supply chain visibility, quickly detect disruptions, and collaborate effectively with colleagues and IBM Watson™ to resolve issues.
  • IBM Sterling Inventory Control Tower: Gain insights into inventory across all locations, predict disruptions, and take proactive actions based on recommendations to respond faster to market changes and enhance customer experiences.
  • IBM Sterling Supply Chain Business Network: Establish reliable connections with suppliers and partners, gaining deep visibility into B2B transaction life cycles and partner performance through cognitive technologies.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for IBM Sterling and TiA implementation. Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what IBM Sterling can do for you.

B2B Collaboration Solutions:
  1. IBM Sterling B2B Integrator: Run and manage processes according to your business requirements, supporting high-volume electronic message exchange, complex routing, translation, and interaction with multiple systems and external partners.
  2. IBM Sterling Secure Proxy: Ensure high-level data protection between external connections and your internal network, defining inbound and outbound node definitions for secure data exchange.
  3. IBM Sterling File Gateway: Facilitate movement of large file transfers with end-to-end visibility in a process-oriented, scalable framework, addressing challenges such as protocol and file brokering, automation, and data security.
  4. IBM Sterling Connect:Direct: Enable round-the-clock unattended operation for secure high-volume data exchange within and between enterprises.
  5. IBM Sterling Partner Engagement Manager: Accelerate onboarding, collaboration, interaction, monitoring, and visibility of activity flows between enterprises and their partners, customers, and suppliers.
  6. IBM Sterling Transformation Extender: Automate the transformation of complex high-volume transactions, supporting various standards-based B2B integrations and real-time integration of data from multiple applications and technologies.
  7. IBM Sterling Control Center: Centralize monitoring and management, allowing continuous oversight of business activities across the enterprise and the efficient management of Connect:Direct servers configuration and licenses.

At Tangentia, we are committed to providing innovative automation and smart B2B solutions that empower businesses to thrive in a dynamic and competitive landscape. Our partnership with IBM ensures the delivery of robust, scalable, and transformative solutions tailored to meet the evolving needs of modern enterprises.

Get Started on Your Supply Chain Transformation Journey Today

Book a discovery call with a member of Tangentia’s B2B automation team today to find out more about what we can do for you.

Transforming Document Workflow – The Power of Intelligent Data Extraction with Decisions

Transforming Document Workflow - The Power of Intelligent Data Extraction with DecisionsTransforming Document Workflow - The Power of Intelligent Data Extraction with Decisions

Transforming Document Workflow – The Power of Intelligent Data Extraction with Decisions

In today’s digital world, manual data entry is becoming increasingly obsolete. Businesses are constantly seeking new and efficient ways to extract and process data from documents. This information is essential for streamlining processes and making informed decisions. Intelligent data extraction (IDE) is a cutting-edge technology that addresses this challenge by automating the data extraction process with AI integration.

What is Intelligent Data Extraction?

IDE is a transformative technology that automates the process of capturing data from diverse documents, extracting relevant information, and organizing it in a structured format. By harnessing the power of artificial intelligence (AI), IDE systems thoroughly analyze and process documents with remarkable accuracy and efficiency. This approach significantly reduces manual intervention and human errors, leading to improved productivity and faster processing times.

Benefits of Intelligent Data Extraction

Implementing IDE in your document processing workflows offers a multitude of interconnected benefits, including:

  • Enhanced accuracy: By automating extraction and validation, IDE reduces the risk of human errors, improving the data quality by ensuring precise and reliable information.
  • Reduced processing time: Automating data extraction and validation tasks reduces manual intervention and data entry. This approach accelerates the overall document processing workflow, saving time and improving operational efficiency.
  • Quicker response times: The swift extraction of relevant information from documents enables businesses to provide timely and accurate results, ultimately enhancing the customer experience.
  • Improved internal operations: IDE optimizes efficiency by automating tedious, time-consuming tasks. This allows employees to focus on strategic responsibilities, leading to better resource allocation and increased productivity.

The AI Revolution is Coming to E-commerce

Integrating IDE into your document processing workflows is a strategic move that drives efficiency and productivity. By automating the extraction of data from various documents such as invoices, offer letters, and billing documentation, businesses can accelerate their operations, lower costs, and enhance customer satisfaction.

To maximize the benefits of IDE, leverage business process automation platforms that excel at AI orchestration. These platforms not only offer advanced data extraction capabilities but also seamlessly integrate with your existing processes and work with your legacy systems. This integration ensures a smooth transition and enables the enhancement of processes without disrupting the workflow or requiring a complete overhaul of existing systems.

By choosing a business process automation platform with AI orchestration capabilities, you can leverage the power of IDE while preserving the investments you have made in your current infrastructure. Such platforms provide a flexible and scalable solution that can adapt to your evolving business needs and integrate with various systems, databases, and applications. This compatibility empowers businesses to optimize their document processing workflows, achieve higher levels of efficiency, and make data-driven decisions.

Intelligent data extraction is a transformative technology that offers a wide range of benefits for businesses of all sizes. By automating the document processing workflow and eliminating manual data entry, IDE can help businesses improve accuracy, reduce costs, and enhance customer satisfaction. If you are looking for a way to optimize your document processing workflows, intelligent data extraction is a solution worth considering.

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Monthly Tangentia Byte September 2023

  • Tangentia Byte September 2023Tangentia Byte September 2023

    Monthly Tangentia Byte
    September 2023

SEPTEMBER 2023

Tangentia Open 2023 – A Resounding Success!  

We’re thrilled to share that Tangentia Open 3.0 exceeded all expectations with an outstanding lineup of speakers, engaging discussions, and a vibrant community of attendees discussions, and a vibrant community of attendees. 

Our heartfelt thanks go out to all the incredible speakers, partners, and attendees who contributed to this phenomenal achievement. Your active participation and enthusiasm made the event truly exceptional. 



As we reflect on this success, we’re more inspired than ever to continue shaping the future of technology and automation. Stay tuned for exciting updates and future events as we move forward together! 

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TANGENTIA OPEN 2023 ASIA

Two Decades Strong: A Legacy of Success

Founded in 2003, Tangentia has pioneered the development of cutting-edge technologies that have helped businesses of all sizes to transform and grow. From its award-winning cloud computing platform TiA Gateway to its innovative TiA (Tangentia Intelligent Automation) suite of automation and machine learning solutions, Tangentia has always been at the forefront of technological innovation.

Over the past 20 years, Tangentia has built a strong reputation for excellence and reliability. Its customer base includes some of the world’s leading brands, and its solutions have been used to support a wide range of industries, including healthcare, financial services, and retail and manufaturing.

As Tangentia celebrates its 20th anniversary, it is well-positioned to continue its growth and success in the years to come. The company has a strong foundation of innovation, expertise, and customer trust. It is also committed to investing in new technologies and expanding its global reach.

Tangentia’s 20th anniversary is a testament to the hard work and dedication of its employees, customers, and partners. We are truly grateful for the support received over the years and look forward to continuing to provide innovative technology solutions that help businesses to grow and transform.

SEE OUR HISTORY

Ecommerce 2.0 : The AI-powered Revolution

Delve deep into the transformative power of Artificial Intelligence in the world of e-commerce. Discover how AI is reshaping the online shopping experience, from personalized product recommendations to efficient operations and even combatting fake reviews.

Explore real-world examples from e-commerce giants like Amazon, JD.com, Alibaba, and eBay. Embrace the future of shopping and learn how AI is redefining the way we connect with brands and experience online retail. Read more about the incredible impact of AI in e-commerce here.

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Strategic Approaches to RPA : Your Tactical Roadmap for Efficiency

Discover the strategic path to harnessing the power of Robotic Process Automation (RPA) with our insightful guide. In the ever-evolving world of business, efficiency, cost-effectiveness, and productivity reign supreme. RPA technology offers the potential to achieve these goals, but selecting the right RPA project is crucial. Dive into our comprehensive article, as it explores the strategic considerations and steps to identify the optimal RPA project for your organization. Learn how to maximize productivity, reduce errors, save costs, and improve compliance with RPA. Read more about selecting the perfect RPA strategy

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Thank you to all the enthusiastic participants of the

“Selfie with Ganesha 2023” contest! 

We extend our gratitude to all employees, both at our India-based offices and across the globe, for actively engaging in the “Selfie with Ganesha” contest. Your participation in spreading joy and extending good wishes during this festive occasion is sincerely appreciated.

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Decoding Robotic Process Automation Strategies: A Tactical Roadmap

Decoding Robotic Process Automation Strategies: A Tactical RoadmapDecoding Robotic Process Automation Strategies: A Tactical Roadmap

Decoding Robotic Process Automation Strategies
A Tactical Roadmap

In the contemporary business landscape, organizations are constantly seeking novel ways to enhance efficiency, cost-effectiveness, and productivity. Robotic process automation (RPA) has emerged as a revolutionary technology that holds the promise of achieving these objectives. However, selecting the appropriate RPA project is crucial to its success. This article will explore the strategic considerations and steps involved in choosing the most suitable RPA project for your organization.

The Rationale for Choosing RPA

Before delving into the selected project, it is imperative to briefly examine why RPA is garnering so much attention. Robotic Process Automation (RPA) entails software robots (or “bots”) performing repetitive, rule-based tasks in a process. RPA offers numerous benefits, including:

  • Enhancing productivity and efficiency
  • Reducing human error
  • Saving costs
  • Increasing accuracy
  • Improving compliance and data precision
Steps for Selecting an RPA Project
  1. Identification of Repetitive Tasks: Commence by identifying repetitive, legitimate, and time-consuming tasks in your organization. These functions are prime candidates for automation and range from data entry and billing to customer entry and reporting.
  2. Evaluation of ROI Potential: Identify the return on investment (ROI) potential of each project. Consider factors such as savings in time and effort, reduced error rates, and associated costs. Projects with higher ROI should be prioritized.
  3. Complexity and Stability: Assess the complexity of the process you intend to automate. Begin with stable processes and good data because they are easy to automate. Very unstable or complex processes may not be suitable for initial RPA projects.
  4. Information Availability and Quality: Ensure that the necessary information required for electronic use is valid, standardized, and of high quality. Incorrect or missing data can affect the performance of RPA.
  5. Integration Potential: Evaluate how well the selected project integrates with existing systems and applications. Seamless integration is crucial for flawless RPA implementation.
  6. Compliance and Security: Consider regulatory and data security issues. Monitor selected projects in accordance with industry regulations and safety standards.
  7. Stakeholder Support: Secure support from key stakeholders in the organization. Collaborate with departments such as IT, Finance, and Operations in decision-making.
  8. Scalability: Determine if the selected project can lay the foundation for scaling RPA efforts across the organization. Ideally, the chosen project should be a stepping stone towards broader RPA.

Choosing the appropriate Robotic Process Automation is a critical step in transforming your organization’s performance and productivity. By following these considerations, you can make informed decisions about how to maximize RPA’s potential while minimizing implementation issues. Remember that RPA is not a one-size-fits-all solution, and careful project selection is key to unlocking RPA’s full potential. Start small, learn from experience, and gradually scale your RPA program for long-term business success.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for RPA or for a review of your existing RPA and AI implementation. Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.

The Future is Autonomous : Tangentia & the Autonomous Enterprise

An Autonomous Digital Enterprise (ADE) is growth-oriented, replacing manual and redundant tasks with automated intelligence and freeing up people to be creative, serve customers, and collaborate on higher-level pursuits. The successful ADE is defined by these three criteria and outcomes

Actionable insights

By leveraging newer technologies and analytics, an ADE can move beyond data correlations and business or system alerts towards true actionable insights, broader perspectives, and predictive intelligence to drive faster, better decision making.

Business agility

By automating rote and redundant tasks, organizations gain the flexibility to better understand & guide the digital enterprise towards innovation, leading to significant improvements in customer satisfaction, employee engagement, & operational performance.

Customer centricity

By minimizing the effort required to manage the large, complex digital enterprise, employees are freed up to work closer with business lines and customers to better understand the dynamically changing market & provide a superior experience.

Get Started on Your Autonomous Digital Transformation Journey Today

Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what we can do for you.

The AI Revolution is Coming to E-commerce

The AI Revolution is Coming to E-commerceThe AI Revolution is Coming to E-commerce

The AI Revolution is Coming to E-commerce

In the fast-paced world of online commerce, the relentless pursuit of innovation has been the driving force behind its exponential growth. E-commerce, once a novel concept, has now become an integral part of our daily lives, shaping the way we shop and interact with businesses.

However, as technology continues to evolve, so too does the landscape of e-commerce. One of the most transformative and disruptive forces in this digital realm is Artificial Intelligence (AI). Artificial Intelligence, often referred to simply as AI, represents a fusion of advanced algorithms, data analysis, and machine learning capabilities that enable computers to mimic human intelligence.

Over the past few years, AI has swiftly woven itself into the fabric of e-commerce, revolutionizing every aspect of the industry, from product discovery and personalized recommendations to supply chain optimization and customer service. Its impact is profound, reshaping the dynamics of the online marketplace and, in turn, redefining the expectations and behaviors of both consumers and businesses.

In this article, we will delve deep into the captivating realm of how Artificial Intelligence is transforming e-commerce. We will uncover the manifold ways in which AI is empowering e-commerce platforms to provide enhanced customer experiences, streamline operations, and stay ahead in the fiercely competitive digital marketplace.

How AI Is Changing the E-commerce Landscape?

AI is making a significant impact on the world of e-commerce, transforming the way businesses operate and stay competitive.
Let's explore how some major e-commerce players, such as Amazon, JD.com, Alibaba, and eBay, are using AI to their advantage:

  • Amazon: Amazon is a leader in using AI to improve the customer experience. They employ AI-powered Alexa to understand what customers want and provide personalized product recommendations. Studies have shown that Amazon's recommendation system contributes to an impressive 35% of its total sales.
  • JD.com: This Beijing-based e-commerce giant has partnered with Siasun Robot & Automation Co Ltd. to automate their warehouse operations using AI. By using generative AI and robotics, JD.com aims to make its product sorting and delivery more efficient, which will result in cost savings and increased revenue. They also plan to gradually reduce their manual workforce from 120,000 to 80,000 over ten years using AI.
  • Alibaba: Another major player in e-commerce, Alibaba, utilizes AI assistants like Tmall Genie and Ali Assistant to gain a competitive edge. Their AI-powered customer service chatbot handles an impressive 95% of customer inquiries, both written and spoken. Alibaba also uses AI for smart product recommendations, improved search functionality, and efficient delivery route planning. They've implemented a smart logistics system that has already reduced vehicle use by 10% and travel distance by 30%.
  • eBay: eBay has introduced Shopbot, an AI-powered shopping assistant designed to help users find the products they're looking for. Shoppers can interact with the assistant using text, voice commands, or by uploading images, and it provides accurate product information and recommendations.

These e-commerce giants are using AI in various ways to enhance customer experiences, optimize operations, and remain competitive in the ever-evolving e-commerce landscape. AI- driven innovations like personalized recommendations, automation, chatbots, and efficient logistics are helping these companies stay at the forefront of the industry.

The Advantages of Artificial Intelligence in E-commerce

The AI Revolution is Coming to E-commerce

Imagine a shopping experience where the items you see change according to your individual preferences and what you've bought before. Think about receiving recommendations for products that match your style and needs, even if you didn't realize you wanted them.

This isn't a distant dream; it's happening right now, thanks to the fast adoption of AI in online shopping. AI is revolutionizing the way we shop online, providing unmatched speed, customization, convenience, and personalization.

Here are some of the significant advantages of AI in e-commerce:

  • Gives a Customized Visual Search Experience: AI in e-commerce revolutionizes the search experience by recognizing products in images, providing relevant results, and offering a smoother and more enjoyable shopping experience. Customers can upload images and receive immediate suggestions for similar items, enhancing their shopping journey significantly.
  • Re-engages the Customers: Retargeting strategies in e-commerce are made efficient and effective with AI, ensuring marketing efforts target potential customers likely to convert. AI analyzes vast amounts of customer data, offering valuable insights for personalized communications and offers, ultimately re-engaging customers and guiding them through the sales process. AI-driven retargeting strategies reshape how businesses connect with potential customers, optimizing ad targeting based on user behavior and preferences.
  • Elevates Customization for Customers: Personalization in advertising is crucial for engaging customers, with AI-powered conversational marketing establishing a personalized connection and improving brand relationships. Brands leverage AI to deliver tailored shopping experiences, significantly boosting ROI and strengthening customer loyalty. Behr Paint, for example, utilizes AI-based conversational marketing to offer personalized recommendations and engage customers effectively, streamlining the shopping process and enhancing customer satisfaction.
  • Identifies and Removes Fake Reviews: Addressing the issue of fake reviews in e-commerce, AI algorithms like Amazon's can identify and flag fake product reviews by considering factors such as “verified customer purchase” labels and helpful markings from other users. This ensures the integrity of customer feedback and empowers shoppers to make informed decisions with confidence.
  • Improved Product Searching: AI has empowered e-commerce brands to enhance the product search experience by delivering personalized and improved search results. Platforms like Clarifai and Gepard utilize AI to optimize product recognition and craft compelling product descriptions, enhancing product quality and consistency. Vue.ai tailors AI-powered site search solutions to retailers, allowing personalized sorting of search results based on customer preferences and behavior for a satisfying shopping experience.

The transformation brought about by Artificial Intelligence (AI) in the realm of e-commerce is nothing short of revolutionary. Tangentia's TiA Chatbot's have been assisting and streamlining ecommerce customer support, invoice management, customer relations and a variety of other services. AI has not only disrupted traditional shopping but has also elevated the entire online retail experience to new heights.

With AI's ability to personalize recommendations, streamline operations, enhance customer service, and provide innovative solutions to age-old challenges, it has become an indispensable tool for e-commerce businesses aiming to thrive in the digital age.

In this age of digital commerce, one thing remains clear: Artificial Intelligence is not merely transforming e-commerce; it is shaping the future of how we shop, connect with brands, and experience the world of retail.

Embracing AI's capabilities will be pivotal for businesses seeking to thrive and innovate in this ever-changing landscape, ultimately redefining the future of e-commerce in ways that we are only beginning to imagine.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for RPA or for a review of your existing RPA and AI implementation. Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.

The Future is Autonomous : Tangentia & the Autonomous Enterprise

An Autonomous Digital Enterprise (ADE) is growth-oriented, replacing manual and redundant tasks with automated intelligence and freeing up people to be creative, serve customers, and collaborate on higher-level pursuits. The successful ADE is defined by these three criteria and outcomes

Actionable insights

By leveraging newer technologies and analytics, an ADE can move beyond data correlations and business or system alerts towards true actionable insights, broader perspectives, and predictive intelligence to drive faster, better decision making.

Business agility

By automating rote and redundant tasks, organizations gain the flexibility to better understand & guide the digital enterprise towards innovation, leading to significant improvements in customer satisfaction, employee engagement, & operational performance.

Customer centricity

By minimizing the effort required to manage the large, complex digital enterprise, employees are freed up to work closer with business lines and customers to better understand the dynamically changing market & provide a superior experience.

Get Started on Your Autonomous Digital Transformation Journey Today

Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what we can do for you.

Revolutionizing Supply Chain with Generative AI : Efficiency, Precision, and Beyond

Revolutionizing Supply Chain with Generative AI : Efficiency, Precision, and BeyondRevolutionizing the Supply Chain with Generative AI: Efficiency, Precision, and Beyond

Revolutionizing the Supply Chain with Generative AI : Efficiency, Precision, and Beyond

In the fast-paced world of modern business, supply chain management plays a pivotal role in ensuring the seamless movement of goods and services. As companies strive for greater efficiency, precision, and adaptability, they have turned to cutting-edge technologies to address global supply chain challenges. One such game-changer is generative AI, which has emerged as a powerful tool to revolutionize the supply chain industry. In this article, we will explore how generative AI is transforming supply chain processes and what it means for the future of logistics.

Streamlining Inventory Management

Traditionally, inventory management has been a challenging task for companies, with overstocking and stockouts resulting in significant financial losses. Generative AI has stepped in to optimize inventory levels with impressive accuracy. By analyzing historical data and predicting future demand patterns, AI algorithms can forecast the right quantities of products to be stocked, thereby minimizing excess inventory and eliminating stockouts. This level of precision empowers businesses to maintain leaner, more cost-effective supply chains.

Predictive Maintenance and Reduced Downtime

Incorporating generative AI into supply chain systems facilitates predictive maintenance of machinery and equipment. AI algorithms analyze sensor data and machine performance metrics to predict potential breakdowns or maintenance needs well before they occur. As a result, companies can schedule maintenance activities proactively, minimizing costly downtime and disruptions to the supply chain. This approach not only saves money but also improves overall productivity and customer satisfaction.

Optimized Route Planning and Logistics

The logistics sector is reaping significant benefits from generative AI applications. Advanced algorithms can evaluate various factors, such as traffic conditions, weather patterns, delivery deadlines, and vehicle availability, to optimize route planning. By identifying the most efficient routes, companies can reduce transportation costs, decrease delivery times, and minimize their carbon footprint. The result is a greener, more economical supply chain, aligning with sustainability goals and meeting the growing expectations of eco-conscious consumers.

Enhanced Demand Forecasting

Accurate demand forecasting is critical for supply chain efficiency. Generative AI employs machine learning techniques to analyze vast amounts of historical data, customer behavior, market trends, and external factors affecting demand. By synthesizing this information, AI algorithms can produce more accurate and insightful demand forecasts. This level of precision enables companies to better allocate resources, adjust production schedules, and streamline distribution efforts, staying ahead of the competition.

Real-time Inventory Tracking and Traceability

Generative AI is also instrumental in providing real-time tracking and traceability solutions. With the integration of IoT devices and RFID tags, companies can monitor their products throughout the supply chain journey. This level of transparency enables efficient tracking, reduces the risk of theft, and enhances overall security. Moreover, in case of recalls or quality control issues, AI-powered traceability allows for targeted product retrieval and replacement, saving time and reducing potential negative impacts on consumers and brand reputation.

Generative AI is a transformative force in supply chain management, offering unprecedented levels of efficiency, precision, and adaptability. From optimizing inventory management to predictive maintenance, route planning to demand forecasting, this technology streamlines processes, reduces costs, and enhances customer satisfaction. As supply chains continue to evolve, embracing generative AI is not just an option but a necessity for businesses seeking to stay competitive in the ever-changing global landscape. Tangentia’s TiA suite of solutions combines the intelligence of generative AI, RPA and Business Process Management tools into a single cloud based platform that affordable while being rapidly and easily scalable. As the technology advances and becomes more accessible, we can expect to witness even more groundbreaking applications, reshaping the supply chain industry for years to come.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for RPA or for a review of your existing RPA and AI implementation. Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.

The Future is Autonomous : Tangentia & the Autonomous Enterprise

An Autonomous Digital Enterprise (ADE) is growth-oriented, replacing manual and redundant tasks with automated intelligence and freeing up people to be creative, serve customers, and collaborate on higher-level pursuits. The successful ADE is defined by these three criteria and outcomes

Actionable insights

By leveraging newer technologies and analytics, an ADE can move beyond data correlations and business or system alerts towards true actionable insights, broader perspectives, and predictive intelligence to drive faster, better decision making.

Business agility

By automating rote and redundant tasks, organizations gain the flexibility to better understand & guide the digital enterprise towards innovation, leading to significant improvements in customer satisfaction, employee engagement, & operational performance.

Customer centricity

By minimizing the effort required to manage the large, complex digital enterprise, employees are freed up to work closer with business lines and customers to better understand the dynamically changing market & provide a superior experience.

Get Started on Your Autonomous Digital Transformation Journey Today

Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what we can do for you.

Tangentia and Decisions Partner to build the future of no-code Intelligent Process Automation

Tangentia Decisions partnership press release bannerTangentia Decisions partnership press release banner

Tangentia and Decisions Partner to build the future of no-code Intelligent Process Automation

Toronto, 29th July 2023 — Tangentia, a leading provider of cutting-edge autonomous enterprise solutions, is delighted to announce its strategic partnership with Decisions, a renowned name in the automation industry, to deliver an unrivaled suite of Decisions automation solutions to clients across the globe.

This collaboration brings together two industry pioneers, each offering complementary expertise, to meet the ever-evolving demands of businesses seeking to optimize their processes and achieve unparalleled efficiency. Tangentia's vast experience in implementing transformative automation technologies across various industries aligns perfectly with Decisions' innovative approach to automation, making this partnership a natural fit.

Through this collaboration, clients can look forward to a comprehensive suite of decision automation solutions that harness the power of advanced technologies such as artificial intelligence, machine learning, and robotic process automation. By seamlessly integrating these solutions into their existing systems, businesses can unlock new possibilities, optimize operations, and gain a competitive edge.

Key benefits that clients can expect from this partnership include:

  • Improved Efficiency: By automating decision-making and workflows, businesses can significantly reduce manual effort, leading to improved efficiency and reduced operational costs.
  • Enhanced Customer Experience: Automation streamlines processes, enabling businesses to deliver faster and more accurate services to their customers, ultimately enhancing the overall customer experience.
  • Agility and Scalability: Decisions' platform is designed to be agile and scalable, allowing businesses to adapt quickly to changing demands and scale their automation initiatives as needed.
  • Data-Driven Insights: The platform's data analytics and reporting capabilities provide valuable insights into business performance, enabling data-driven decision-making and continuous improvement.
  • Compliance and Consistency: Decisions' business rule engine ensures consistent adherence to policies and regulations, enhancing compliance and reducing the risk of errors.

About Tangentia

Tangentia is a global leader in autonomous enterprise solutions providing innovative technology solutions and services to clients across various industries. With a track record of successful digital transformations, Tangentia empowers businesses with cutting-edge tools to stay ahead in the dynamic marketplace. To learn more about Tangentia, visit www.tangentia.com.

Vijay Thomas
CEO of Tangentia
Today marks a pivotal moment for Tangentia as we embark on an exciting journey with Decisions. This partnership will unleash a powerful synergy of automation and innovation, enabling us to redefine possibilities for our clients. With Decisions’ Decisions’ rules-driven Intelligent Process Automation (IPA) platform and Tangentia’s expertise driving the Autonomous Enterprise revolution, we are poised to revolutionize industries and drive transformative change worldwide.

About Decisions

Decisions is a leading provider of intelligent automation solutions that enable organizations to automate decision-making processes, streamline workflows, and boost operational efficiency. Its state-of-the-art platform harnesses the power of AI, machine learning, and RPA to drive digital transformation for enterprises worldwide. To know more about Decisions, visit www.decisions.com.

Missy Hillenbrand
Director of Channel Sales at Decisions
We are thrilled to partner with Tangentia. By combining our automation expertise with their industry-leading technologies, we are primed to drive business innovation on a global scale. This exciting opportunity will further empower our customers, keeping them ahead in today’s fiercely competitive market.

Get Started on Your Autonomous Digital Transformation Journey Today

Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what we can do for you.

Debunking the Myth – The Real ROI of Robotic Process Automation

Debunking the Myth - The Real ROI of Robotic Process Automation with TangentiaDebunking the Myth - The Real ROI of Robotic Process Automation with Tangentia

Debunking the Myth
The Real ROI of Robotic Process Automation

Robotic Process Automation (RPA) has emerged as a transformative technology that promises increased efficiency, reduced costs, and improved accuracy for businesses. However, there is a persistent myth that the costs of implementing RPA outweigh the benefits, making it an unviable investment. In this blog, we aim to debunk this myth and shed light on how Tangentia effectively deploys RPA solutions, ensuring a swift return on investment (ROI) for organizations.

Understanding the True Value of Robotic Process Automation(RPA):

Gartner expects that by 2026, enterprises that have adopted RPA & AI engineering practices to build and manage adaptive AI systems will outperform their peers in the number and time it takes to operationalize artificial intelligence models by at least 25%. Many organizations mistakenly focus solely on the initial costs associated with implementing RPA, failing to recognize the long-term benefits it offers. RPA streamlines repetitive and rule-based tasks, freeing up valuable human resources to focus on more strategic and complex activities. This leads to increased productivity, improved customer experience, and accelerated business growth.

Tangentia's ROI-driven Approach:

Tangentia understands the importance of delivering tangible ROI to its clients. With their extensive experience in deploying RPA solutions across various industries, Tangentia adopts a meticulous approach to identifying and prioritizing automation opportunities that yield the highest ROI. By targeting processes with high volumes, error rates, and manual effort, Tangentia ensures rapid ROI timelines.

Cost Reduction through RPA:

Contrary to the myth, RPA can significantly reduce costs for organizations. By automating mundane tasks, RPA eliminates human errors and increases operational efficiency. Tangentia's expertise lies in identifying cost-intensive processes and seamlessly integrating RPA solutions, resulting in substantial savings in labor costs and increased accuracy.

Scalability and Flexibility:

One key advantage of RPA is its scalability and flexibility. Tangentia empowers organizations to start small and gradually expand their automation initiatives as they witness the immediate benefits and ROI. By leveraging a modular approach, Tangentia ensures that the RPA solution grows alongside the organization's evolving needs, delivering sustained ROI in the long run.

Enhanced Customer Experience:

RPA not only improves internal processes but also directly impacts customer experience. By automating tasks such as order processing, invoice management, and customer support, Tangentia enables organizations to respond faster, reduce turnaround times, and deliver a superior customer experience. This, in turn, leads to increased customer satisfaction and loyalty.

Continuous Improvement and Optimization:

Tangentia doesn't stop at the initial deployment of RPA solutions. They understand that continuous improvement and optimization are crucial for sustaining ROI. With their expertise in process analytics and monitoring, Tangentia ensures that organizations can identify bottlenecks, measure performance, and refine processes to maximize the benefits of RPA.

It's time to debunk the myth that the costs of RPA outweigh its benefits. Tangentia, with its expertise and focus on ROI, can effectively deploy RPA solutions to organizations, delivering rapid returns and long-term value. By embracing RPA and partnering with Tangentia, organizations can automate their processes, reduce costs, enhance customer experience, and unlock new opportunities for growth in today's digital landscape.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for RPA or for a review of your existing RPA and AI implementation. Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.

The Future is Autonomous : Tangentia & the Autonomous Enterprise

An Autonomous Digital Enterprise (ADE) is growth-oriented, replacing manual and redundant tasks with automated intelligence and freeing up people to be creative, serve customers, and collaborate on higher-level pursuits. The successful ADE is defined by these three criteria and outcomes

Actionable insights

By leveraging newer technologies and analytics, an ADE can move beyond data correlations and business or system alerts towards true actionable insights, broader perspectives, and predictive intelligence to drive faster, better decision making.

Business agility

By automating rote and redundant tasks, organizations gain the flexibility to better understand & guide the digital enterprise towards innovation, leading to significant improvements in customer satisfaction, employee engagement, & operational performance.

Customer centricity

By minimizing the effort required to manage the large, complex digital enterprise, employees are freed up to work closer with business lines and customers to better understand the dynamically changing market & provide a superior experience.

Get Started on Your Autonomous Digital Transformation Journey Today

Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what we can do for you.

Accelerating Business Impact: Harnessing Generative AI and Automation

Accelerating Business Impact: Harnessing Generative AI and AutomationAccelerating Business Impact: Harnessing Generative AI and Automation

Accelerating Business Impact: Harnessing Generative AI and Automation

The pace of technological change in our world is astonishing, with various factors contributing to a global productivity crisis. Issues like labor shortages, inflation, cost limitations, and increased competitive pressures have driven the need for businesses to enhance productivity by 50% to meet global GDP targets, as predicted by McKinsey. In light of these challenges, business leaders are increasingly focusing on the combination of automation and AI as a means to bridge the productivity gap, stay competitive, and foster innovation and growth.

Tangentia's Intelligent Automation and its AI capabilities along with Automation Anywhere play a crucial role in addressing these challenges. Over the past two decades, Automation Anywhere has been dedicated to empowering the future of work by unlocking human potential. They have achieved this by assisting customers in building AI-powered digital workforces that enable individuals to excel in collaboration, creativity, and business growth.

However, this is just the beginning for Automation Anywhere as they embark on their next major endeavor. In February, they introduced their first generative AI solutions in collaboration with Open AI and Microsoft, which have received tremendous enthusiasm from their customer and partner community. Automation Anywhere has announced the integration of generative AI across their entire Automation Success Platform, empowering every application, team, and process with this innovative technology.

Let's take a closer look at the three exciting innovations:

Automation Co-Pilot + Generative AI for Business Users (GA): Automation Co-Pilot, initially introduced as an automation assistant embedded in any application, has now been powered by AI. This enhancement further accelerates team productivity by enabling them to leverage generative AI for various use cases across any system, from content creation and summarization to email communication and recommendations.

Automation Co-Pilot + Generative AI for Automators: Automation Co-Pilot is now seamlessly integrated into the developer experience, connected to generative AI. This empowers both professional developers and business users to harness the power of generative AI to expedite automation development by up to 55%. Users can easily create automations through natural language conversations with Automation Co-Pilot, making automation development accessible to individuals throughout the organization.

Document Automation + Generative AI: Document Automation now leverages generative AI to rapidly understand, extract, and summarize data from a wide range of document types, including unstructured documents, in addition to structured and semi-structured ones. This integration unlocks more data by supporting a growing universe of document types. Moreover, the seamless connection to automation allows for direct insertion of data into process workflows without any additional effort.

Get a free Proof Of Concept

Sign up for a free POC worth $5000 for RPA or for a review of your existing RPA and AI implementation. Book a discovery call with a member of Tangentia’s automation team today to find out more about what RPA can do for you.

Generative AI on the Automation Success Platform accelerates business impact by providing out-of-the-box models developed with decades of automation expertise. This solution is built on an open platform, offering users the flexibility to select the large language model that best suits their needs. Moreover, it is built on the Automation Success Platform, ensuring enterprise-grade security, privacy, and compliance standards, and promoting responsible AI usage.

With the rapid maturation of increasingly sophisticated technologies, enterprises now have an opportunity to bring new levels of context, intelligence, and automation to day-to-day processes and decision-making in a way that spans organizational silos and enables holistic, enterprise-wide change. In short, they can work toward becoming an autonomous enterprise.

Transformation of this sort will require a deep understanding not only of the potential of new technologies but also of how existing information systems connect and interact and where current business processes have room to improve. This is where Tangentia comes in as an expert with those deep insights, to determine where the opportunity lies and where existing IT infrastructure might be holding your organization back from realizing its full potential.

The Future is Autonomous : Tangentia & the Autonomous Enterprise

An Autonomous Digital Enterprise (ADE) is growth-oriented, replacing manual and redundant tasks with automated intelligence and freeing up people to be creative, serve customers, and collaborate on higher-level pursuits. The successful ADE is defined by these three criteria and outcomes

Actionable insights

By leveraging newer technologies and analytics, an ADE can move beyond data correlations and business or system alerts towards true actionable insights, broader perspectives, and predictive intelligence to drive faster, better decision making.

Business agility

By automating rote and redundant tasks, organizations gain the flexibility to better understand & guide the digital enterprise towards innovation, leading to significant improvements in customer satisfaction, employee engagement, & operational performance.

Customer centricity

By minimizing the effort required to manage the large, complex digital enterprise, employees are freed up to work closer with business lines and customers to better understand the dynamically changing market & provide a superior experience.

Get Started on Your Autonomous Digital Transformation Journey Today

Book a discovery call with a member of Tangentia’s intelligent automation team today to find out more about what we can do for you.